The term ‘digital transformation’ signifies the pervasive integration of digital technologies and tools into the everyday functions of organizations and businesses to achieve their goals efficiently and effectively, and in a streamlined manner compared to traditional methods.
The primary beneficiaries of digital transformation are the users, who benefit from enhanced convenience, accessibility and a personalized experience. For the private sector it provides opportunities to leverage technology to enhance client experience while driving growth and progress within and outside Bhutan.
