Digital transformation in Bosnia and Herzegovina is slowly gaining speed. Yet, its full potential remains largely untapped. Global practice shows that to build a public sector that is fit for the future, governments must “reinvent” themselves. Digital transformation is not just about new technologies, but requires an overhaul of organizational structures, work processes, skills, culture and mindset.
Based on this vision for public administrations in Bosnia and Herzegovina, UNDP and the the British Embassy in Bosnia and Herzegovina has signed the Memorandum of Understanding in September 2020, partnering up to support the digital transformation in the country.
