Alicante’s e-government network had been in use for 10 years and this legacy system was beginning to show the strain, with management and Operations and Maintenance (O&M) pain points beginning to build. Legacy network devices only provided single GE bandwidth, far less than that required by bandwidth-intensive services like video and conferencing.
Compounding matters, traditional Command-Line Interface (CLI) management was leading to spiraling O&M costs, with a workforce unfamiliar with all commands across devices. With Information Technology (IT) systems becoming increasingly commonplace across the board, the provincial government decided to focus on acquiring the latest technologies to improve social administration and public services.
