Artificial intelligence (AI) is often in the news due to its increasingly sophisticated capabilities. Along with many products that have been created for consumers, there are growing numbers of AI tools being developed and used by government agencies. These tools can be applied to solve problems previously unsolvable and reduce the time people spend on manual tasks, but there are also concerns about the use of new technology by public agencies because of the serious, consequential duties many of them perform.
Fortunately, there are a number of factors in place that may alleviate these concerns. First, public agencies are bound by many existing laws and regulations that provide a framework in which AI tools can be used legally, ethically, and effectively.
