Creating a clearly defined plan has obvious advantages for every venture. While digital tools can transform a government, it is important to keep in mind that they should be viewed as enablers. Simply going all in on every latest technological trend is not the answer, and will only do more harm than good.
Developing a blueprint and laying out a digital strategy template can help to see the bigger picture, to pinpoint where digital options can be applied to harness efficiency and effectiveness. This plan can be utilized to reduce waste, keep departments on track, monitor progress and make necessary adjustments.