In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, local governments’ reliance on arcane paper-based processes drains its scarce resources and limits its ability to fully serve constituents.
The reasons for local governments to embrace digital transformation and go paperless by moving public records and forms to an easy-to-navigate online capacity are: Improves Convenience, Promotes Transparency, Saves Employees Time, Automates Tasks, Data Accessibility and Unification of Departments.