Contrary to intentions to cut red tape that have been expressed at national and European level, digital consumer protection law is becoming more and more complex. Mandatory consumer rights, extensive notification and transparency obligations and detailed requirements for standard terms and conditions (T&C) are increasingly challenging for businesses. Designing compliant digital business models requires expertise, diligence and continual updating.
When navigating the jungle of national and European consumer protection law, it is all the more important to be up to date on all relevant issues and follow the latest case law in every detail. One of the most important issues is and remains the statutory right to cancel distance and off-premises contracts (right of withdrawal).
