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CX Summit EMEA

June 24 - June 26

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers.

Join us at CX Summit EMEA 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees, and organizations
  • Align CX, digital, and marketing to prepare for the future of boundless experiences 
  • Create unique experiences to drive customer loyalty 
  • Unlock and act on customer insights 
  • Upgrade your CX, digital, and marketing practices 
  • Measure the business impact of customer experience

Details

Start:
June 24
End:
June 26
Event Category:
Website:
https://www.forrester.com/event/cx-emea/

Venue

LONDON & DIGITAL
London, United Kingdom
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