DigiGov Central

Loading Events

« All Events

  • This event has passed.

CX Summit EMEA

June 24 - June 26

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers.

Join us at CX Summit EMEA 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees, and organizations
  • Align CX, digital, and marketing to prepare for the future of boundless experiences 
  • Create unique experiences to drive customer loyalty 
  • Unlock and act on customer insights 
  • Upgrade your CX, digital, and marketing practices 
  • Measure the business impact of customer experience

Details

Start:
June 24
End:
June 26
Event Category:
Website:
https://www.forrester.com/event/cx-emea/

Venue

LONDON & DIGITAL
London, United Kingdom
Scroll to Top

Help us improve by sharing
your feedback

Join our expanding User Feedback Group!
Share your details with us and be at the forefront of discovering new features and enhancements