Amazon has been fined €32m ($34.5m) by the French data protection authority (CNIL) for engaging in “excessive” surveillance of its workers, with measures that were deemed illegal. The investigation was launched after complaints from employees and media reports about working conditions.
The CNIL found that Amazon France Logistique, which manages warehouses, recorded data collected by workers’ handheld scanners and closely monitored their activities to the extent that workers had to potentially justify each break.