Facial recognition, fingerprints, eye scans, and handprints are some of the innovations expected in the payment market. According to a study conducted in 14 countries in 2021, 81% of respondents would be willing to use fingerprints instead of PIN codes. This innovation could improve the customer experience, which is today, a continuous challenge for merchants.
By using a totally personal and irreplaceable mechanism, biometric payment will significantly reduce fraud at points of sale and allow for greater efficiency in the automated payment process by reducing waiting times for customers.