Ghana embarked on a transformative journey within its public sector, launching a pilot programme aimed at enhancing the digital acumen of its civil servants. This initiative, developed in collaboration with the Tony Blair Institute for Global Change, set the stage for a profound shift in the way public services are delivered in Ghana. Panoply Digital played a pivotal role in this transformation by designing and delivering the pilot program in partnership with the TBI Digital Academy.
Digital transformation in Ghana began in the early 2000s and has since made significant progress in expanding internet penetration and the role out of government initiatives in bridging the gap and closing the digital divide. The government continues to welcome digitalization strategies and initiatives that enhance citizens’ experience and access to streamlined, and more efficient public services online.