DigiGov Central

Digital Guinea is marred by inconsistencies and crucial service gaps

There are several countries around the world with “Guinea” in their names, which can be confusing. Guinea, Guinea-Bissau, Equatorial Guinea, and Papua New Guinea (the only one not in Africa) are all separate nations. Despite their similar names, they have distinct histories, cultures, and identities. So, if you’ve ever wondered why there are so many countries with “Guinea” in their name, it’s because they are entirely different places, not just repetitions of the same country.

Today’s article is about the low-income country in Western Africa….digital Guinea.

A snapshot

Guinea’s unique position in West Africa often surprises many due to its notable progress despite facing significant challenges in telecommunications infrastructure. As a low-income country with limited resources allocated to technology development, Guinea has managed to defy expectations. According to the latest UN report, Guinea’s e-governance ranking surged by 21 places over just two years, an impressive feat considering its starting point.

What stands out even more is Guinea’s remarkable improvement in e-participation, climbing 35 places in the same period. This leap is indicative of the country’s commitment to enhancing digital engagement and inclusivity, despite its status as a Least Developed Country (LDC) and the economic constraints that obviously accompany it….something that the UN report doesn’t fail to mention.

Despite this…

Internet penetration rate needs MAJOR improvement

As of January 2024, Guinea had approximately 4.87 million internet users. This represents a 2.4 percent increase from the previous year, indicating a modest but steady growth in internet adoption. However, despite this increase, the internet penetration rate stood at only 33.9 percent of the total population.

To put this into perspective, it means that about 66.1 percent of Guinea’s population—roughly 9.49 million people—remained offline at the beginning of 2024. Guinea’s low internet penetration rate highlights the disparities in digital access, particularly in rural and underserved areas where infrastructure remains inadequate… an issue that many African countries have. Limited connectivity infrastructure, high costs of internet services, and socioeconomic barriers contribute to the persistently low penetration rate.

The increase in internet users is a positive sign of growing digital engagement, yet it also reveals the substantial untapped potential for internet connectivity to empower individuals, businesses, and communities.

E-services of the Guinea government

If you look at Guinea’s e-services, it’s evident that while there are some initiatives underway, the overall implementation and functionality leave much to be desired. The government’s websites are riddled with inconsistencies—many are either non-functional or incomplete, with numerous links leading to empty pages. This disjointed user experience reflects a significant gap between stated intentions and operational reality.

Also, despite the involvement of UN subsidiaries and the World Bank, critical sectors such as health and education still lack functional digital solutions. This shortfall is striking, given the articulated demand for efficient digital services and the pressing need within these sectors.

As of April 2023, a few notable e-services have been successfully launched. For instance, the Guinean Agency for the Promotion of Employment and Entrepreneurship (AGUIPE-E), supported by external funding, is operational, aiming to streamline employment services. The passport control system, also backed by the World Bank, represents another positive step towards digital governance implementation.

However, as already mentioned critical gaps remain. There is a notable absence of essential digital services such as electronic signature capabilities, a registry for legal entities, and integrated platforms for surveys, feedback, and complaints. Moreover, the lack of transparency regarding the development of these services in open sources raises concerns about accountability and progress tracking in Guinea’s e-governance initiatives.

Final thoughts

What I like most about Guinea’s example is its demonstration of how strategic initiatives can yield substantial dividends in a relatively short span. By focusing on enhancing digital connectivity and governance capabilities, Guinea not only improves its internal efficiencies but also lays the groundwork for broader socio-economic development.

Reflecting on similar cases globally, we see parallels where nations have leveraged digital advancements to leapfrog traditional developmental stages. Countries like Rwanda and Estonia come to mind, where deliberate policies and investments in ICT have transformed their socio-economic landscapes.

However, digital Guinea is marred by inconsistencies, incomplete implementations, and crucial service gaps. Addressing these challenges will require not only continued external support and funding but also a concerted effort to prioritize digital infrastructure development and ensure functional, accessible, and user-centric e-services across all sectors.

Sources:

https://publicadministration.un.org/egovkb/en-us/Data/Country-Information/id/70-Guinea

https://datareportal.com/reports/digital-2024-guinea

https://freedomhouse.org/country/guinea/freedom-world/2024

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