OECD governments are at the forefront of transforming urban landscapes through digitalization, shifting the concept of smart cities from a supply-side approach to one focused on enhancing citizen well-being. This paper redefines smart cities as initiatives utilizing digitalization for efficient, sustainable, and inclusive urban services.
It examines a decade of global smart city efforts, analyzing successes and challenges while emphasizing the crucial role of OECD governments in shaping policies. The study advocates for harnessing digitalization’s potential to drive inclusive urban growth, proposing pathways for OECD governments to address critical policy questions and promote citizen-centric outcomes.