Robotic Process Automation (RPA) is making waves in the Information Technology (IT) sector, according to IT professionals. RPA leverages technologies such as artificial intelligence (AI), machine learning, computer vision, and big data analytics to automate manual tasks and business processes in the IT field.
There are two main types of RPA deployments: simplified robots that execute scripts to perform specific functions, and cognitive RPA or software-based AI that learns tasks and makes decisions independently.