According to internal communications seen by The Guardian, TikTok staff have allegedly been instructed not to flag potential problems on Amazon accounts to protect the platform’s lucrative commercial relationship with the e-commerce giant.
Moderators were reportedly advised not to take adverse action against over 60 Amazon-related accounts because Amazon is a major advertiser on TikTok. Tagging or removing these accounts could harm the platform’s relationship with Amazon. TikTok denies this is an official company policy and claims their community guidelines treat all content equally.