The Organization for Economic Cooperation and Development (OECD), a global intergovernmental policy forum, has published its latest Digital Government Index report in which it recommends that for countries to establish more productive digital government structures, they must put in place appropriate governance frameworks as well as resilient digital public infrastructure (DPI), among other important steps.
The Report suggests to create the environment and governance conditions required for the putting in place of seamless and human-focussed digital transformation ecosystems to facilitate access to digital government services.