Facial recognition is now being trialed in retail in Australia to curtail crime and streamline the customer experience, in addition to its use by immigration and law enforcement agencies. The wider implementation of the technology, however, is raising questions about consumer privacy, algorithmic bias, and cultural concerns.
The problem with this is that people tend to trust technology more than their eyes, and you’d have to be a very skilled individual to be able to tell that the biometric identification is inaccurate.
