Italy’s AMA and Molteni pursued ambitious digital transformation plans, deploying various tech and AI solutions. Despite this, human oversight prevailed, with CIOs prioritizing corporate culture throughout.
Alessandra Luksch, from Politecnico di Milano, noted that while large companies in sectors like digital, media, and finance were well underway in their digital journeys, SMEs often tackled transformation through piecemeal projects. Ultimately, success hinged on a shift in corporate will, aligning the CIO’s vision with management to drive comprehensive change.
