A well-defined national digital transformation strategy (DTS) can serve as a guide – providing a decision-making framework, helping to prioritize national objectives, and guiding resource allocation towards desired outcomes. It can also help navigate uncertainties, even during changing and challenging times, and strengthen stakeholder coordination and collaboration.
Digital transformation must be tailored to each country’s specific setting, including its political, social, and economic context, its leadership, culture, the overall complexity of the ecosystem, and other factors.