In the North American and European digital economy, the Government plays a crucial role in shaping the use of digital and AI-based technologies to optimize workforce management. These technologies can either deskill jobs through automation or enhance worker skills through training and improved scheduling. The challenge lies in ensuring these advancements create mutual benefits for employers, workers, and society.
To achieve socially sustainable AI strategies, proactive management and policy decisions are essential. Governments must implement regulations that encourage responsible algorithmic management while fostering innovation. This collaborative approach can lead to a more equitable digital workforce, ultimately benefiting the economy and society.
