Some users were facing difficulties in accessing digital certificates linked to the My Number digital ID in some municipalities in Japan. The government was already racing to fix a panoply of problems related to the system.
The failure to access digital certificates linked to the digital IDs occurred on October 10, but the issues were immediately resolved by the competent authorities. While the issues were resolved just hours after, officials were carrying out an investigation to have a clearer picture of what exactly transpired.
