Governments worldwide are diligently modernizing and enhancing their online public services, catering to the rising expectations of citizens who seek convenient and efficient access to government functions.
At a webinar by SAP and DXC Technology, public and private sector experts from the UK, Iceland, and the OECD, shared their experiences of working to make government digital services fit for the future, exploring strategies for overcoming the associated hurdles, and the benefits that come from successful digitization. Summarizing, governments must build digital public services that hand them the wheel instead – only then will the power of digital technology be unlocked across the public sector.
