In Thailand, digital transformation has also significantly impacted the world of government and governance. In providing public services, government institutions have adopted digital 4.0 technology to increase service efficiency and safeguard public data and bureaucratic efficiency.
Data analytics, artificial intelligence (AI), and the Internet of Things (IoT) have opened up new opportunities in government governance and making better decisions in determining policies objectively. Thai government has become increasingly aware of the fact that progress in digital transformation is not limited to improving public services alone.
